Help centre
Skip bin hire questions, answered
The questions we are asked most on the phone, grouped by topic. If your situation is not covered here, call us and we will talk it through.
How do I book a skip bin with Pro Bin?
Call 0444 526 245 and tell us the suburb, the type of waste and roughly how much you have. We will confirm a bin size, a delivery day and where the bin will sit. You can also send an enquiry through the contact form and we will call you back on the number you provide.
How far ahead should I book?
For a weekend clean-up, a few days' notice gives you the widest choice of delivery windows. Trade and site bins are best booked as soon as the stage dates are locked in. Same-day and next-day delivery is sometimes possible depending on the run — call and ask.
Can I change my delivery or collection date?
Yes. Call 0444 526 245 as early as you can and we will move the booking to the next available slot on that run.
Which bin size do I need?
As a rough guide: 3m³ suits a single room, shed or a tile-heavy strip-out; 4m³ suits a kitchen or bathroom renovation and most garden overhauls; 5m³ suits multi-room clear-outs and bulky furniture; 6m³ suits full house clear-outs and construction sites. Describe the pile over the phone and we will size it with you.
What if I choose the wrong size?
It happens on most first bookings. If the bin fills early we can arrange a swap so an empty bin replaces the full one. Stepping one size up at the start is usually simpler than organising a second delivery.
How much does a cubic metre actually hold?
One cubic metre is roughly one standard 6x4 trailer load, or four to five household wheelie bins. Bulky, awkward items such as lounges and mattresses take up far more space than their weight suggests.
What can I put in a general waste bin?
General household and building waste: furniture, timber, plasterboard, packaging, carpet, garden waste, non-hazardous fixtures and fittings. Tell us if the load is mostly heavy material such as soil, brick, tile or concrete, because those loads are booked as heavy waste.
Why are heavy waste loads handled differently?
Soil, concrete, brick and tile are dense, so a bin reaches its safe carrying weight well before it looks full. For those materials we supply a smaller bin and ask that it is filled level rather than heaped.
What cannot go in the bin?
Hazardous and regulated materials are excluded — including asbestos, chemicals, paint, oils, gas bottles, batteries, tyres, medical waste and liquids. If you are unsure about an item, call us before it goes in the bin and we will point you to the right disposal path.
Can I mix green waste with general rubbish?
You can, but a clean green-only load can be recovered as mulch, so it is worth keeping separate where the job allows. Let us know when booking which stream your load will be.
Where will the bin be placed?
On your property wherever practical — a driveway, hardstand or firm, level yard area. The driver needs clear overhead space and a straight approach. If the only option is on the street, you will need to check what approvals apply with the relevant local authority before delivery.
Will the bin damage my driveway?
Bins sit on skids and are lowered rather than dropped. If your driveway is decorative, freshly sealed or paved, tell us when booking and we can place timber or boards under the skids.
How much room does the truck need?
Allow a clear straight run of about 3 metres wide and around 6 metres of overhead clearance for the truck to lift and place the bin. Low branches, carport beams, power lines and gates are the usual obstacles.
Do you have bins with a walk-in door?
Yes. A rear door lets you wheel heavy items in rather than lifting them over the side, which makes a big difference with appliances, furniture and full barrows. Ask for a walk-in bin when you call.
How long can I keep the bin?
Standard hire covers a set number of days agreed when you book, and longer hire periods are available for projects that run over several weeks. If you need more time, call 0444 526 245 before the collection date.
How full can I fill the bin?
Level with the top rail. Loads have to be transported safely, so anything heaped above the rim needs to come off before the bin can be lifted. Break down bulky items and load flat to get the most from the space.
Do I need to be home for delivery or collection?
Not usually, as long as the placement spot is clear, accessible and agreed in advance, and any gates are unlocked. Send us a photo or a clear description of where you want it.
What happens to the waste after collection?
Loads are taken to licensed transfer and recycling facilities where recoverable material such as timber, metal, concrete and green waste is separated for processing.
Questions we answer on site every day


Still not sure which bin you need?
Describe the job over the phone and we will size it with you. Call 0444 526 245.